Websites for Moving & Delivery Companies

Why do moving companies lose quotes on their website?

A mover's website usually has one form: name, phone, message. The message says "moving a two-bedroom on the 28th, how much?" You call back and ask where from, where to, which floor, is there an elevator, and the person has already heard a price from the company that asked those questions on its site.

The second problem is seasonal. In May and June the phone does not stop, and every unanswered request is a booked move for someone else. In February the site has to work harder for fewer searches. The same site has to do both.

The third is that "moving company" is three businesses. Residential moves, commercial delivery and junk removal are searched for separately, by different people, and a site that lists them in one paragraph ranks for none of them.

What pages does a moving company site need?

We built tancotransport.com for Tanco Transport, an owner-operated delivery, moving and junk removal company in the GTA. Its structure is the answer:

• One page per service: construction delivery, moving, commercial delivery, junk removal. Each page describes that job, what it includes, and ends in the quote form with that service pre-selected.
• A commercial page: contractors, property managers and suppliers want to know you do regular runs and can invoice monthly. They will not fill in the residential form.
• City pages: Tanco has eight across the GTA because the truck goes to all eight. Each page is written for that city, not stamped from a template.
• A resources section: how to prepare for a move, what junk removal can and cannot take, how construction delivery is priced. The questions people ask on the phone, answered once.
• The quote form: both addresses, the date, the stairs, the volume, and a photo for junk. The tool above shows what we ask per service.

What should a moving quote form ask?

Everything a dispatcher needs to give a price, and nothing a dispatcher does not. For a residential move that is the two addresses with floor and elevator, the date and whether it can move, the size of the home, whether packing is wanted, and any large item. For junk removal it is the address, where the items are, roughly how much, and a photo.

The form replies by text within a minute so the person knows you have it. The reply names the service and says when they will hear back. Every BuildSites plan includes the form and the text reply.

The date field matters more than any other. A move request with a date lets you say yes or no before you spend a call on it, and a "can the date shift" checkbox fills the gaps in a busy week.

Should a mover put prices on the site?

Hourly rates for a crew and truck, yes, with the minimum hours and what counts as travel time. A junk removal page can show a price by load size. People searching at 10 pm want a number to compare, and the company that shows one gets the call. The exact quote still follows the details; the site says so next to the rate.

How does the plan work for a moving company?

$297 USD a month, plus applicable taxes, with no upfront build cost. The first payment is due the day the site goes live. The 12-month term is then month to month with 30 days' notice.

The plan includes up to 8 pages designed and written for your company, the quote form answered by text within a minute, one page per service and per area built to rank for local searches, your Google Business Profile linked, analytics and Search Console connected, and the care plan: hosting, SSL, uptime checks every minute, security updates within 24 hours, nightly backups kept 30 days, and unlimited edits.

Four services and eight cities is more than 8 pages. The extra pages are quoted on the call, in writing, before anything starts. The pricing page has every plan.

What happens to a quote after the site sends it?

A moving quote has a short life. The person is collecting three and will book one by tomorrow. The Automation plan follows the quote up at day 1, 3 and 7 until it is answered, sends the booking confirmation and a reminder the day before, and asks for a review 48 hours after the move. A text back on a missed call during the May rush covers the calls the site never saw.

Lead follow-up automation explains the workflows. Website and Automation together are $445 USD a month.

How fast can a moving company site go live?

In 48 hours once we have your logo, your services and the cities you drive to. Photos of your truck and your crew on a real job beat stock every time. Working time only: the clock pauses while we wait on you.